Friday, September 4, 2009

Your ATTITUDE matters...mine does too!

Today I had to do a "thing" for our sales-meeting. We reviewed all the topics regarding selling automobiles that we had covered over the past 12 months. Then I asked, "what is the one thing that effects all of these things...for better or for worse." (A hangman was set up to assist in the solution of the question.) But it was figured out right away. ATTITUDE.
Someone can have all the answers, do everything right, but not get the sale. Sometimes it is nothing more than attitude. Another situation could be that everything was done correctly and the customer wasn't ready to purchase or may not "like" the vehicle. And the sale isn't made. As a result...could the salesperson have a bad attitude? Sure. This is their livelihood we're talking about.
Well, long-term success is going to be a result of sustaining a positive attitude over the long haul.
We, as Americans, in a struggling economy and facing all the challenges we are dealing with, need to choose to have a good attitude every day. That's right...choose. You and I really do have the choice. So, I was thinking that I should write in a more positive way. I will try. How about you...will you try to choose to be UP?

No comments:

Post a Comment